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Personal Information: Name, email address, phone number, and address when you fill out contact forms, request quotes, or schedule services.
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Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent, collected via cookies and analytics tools (e.g., Google Analytics).
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Communication Data: Details from emails, phone calls, or text messages, such as inquiries or scheduling updates.
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Provide and improve our services, including glass installations, quotes, and scheduling.
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Respond to your inquiries and fulfill your requests.
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Send transactional messages, such as receipts or scheduling updates.
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Analyze website performance and enhance user experience.
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Comply with legal obligations.
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Service Providers: Third parties who assist with website hosting, payment processing, or marketing (e.g., Google Ads), under strict confidentiality agreements.
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Legal Requirements: Authorities if required by law or to protect our rights.
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Requesting pictures and sizes for quoting purposes.
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Sending scheduling updates.
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Providing receipts.
You can opt out of text messages by replying “STOP” at any time. Message and data rates may apply.
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Access and Correction: You may request to view or update your personal information by contacting us at [insert contact email/phone].
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Opt-Out: You can unsubscribe from marketing emails by clicking the “unsubscribe” link or contacting us directly.
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Cookies: You can manage cookie preferences through your browser settings, though this may affect website functionality.
Who we are
Our website address is: https://glassmasters.co.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
We will use the contact forms to reach out and discuss your glass requests, options, etc. The email and phone number will be saved in our database and not be sold to any vendors.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
Nobody.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
What you share in the contact form stays with us, nobody else.
Additional information
How we protect your data
We do not hold any financial data on our clients